Gala Casino Cookies Policy
Gala Casino uses cookies and similar technologies to help its website operate securely, remember your preferences and provide a reliable experience. This Cookies Policy explains what these technologies are, how they may be used when you visit Gala Casino, and the choices available to you.
This policy should be read together with any other privacy information made available by Gala Casino. It applies to visitors and account holders using the Gala Casino website in the United Kingdom. As Gala Casino provides gambling services only to customers aged 18 or over, certain cookies may also support age, account and safer gambling controls.
What Cookies Are
Cookies are small text files placed on your device when you visit a website. They allow the website to recognise a browser or device and retain limited information between visits. Cookies may be session-based, meaning they are removed when you close your browser, or persistent, meaning they remain for a specified period or until you delete them.
Gala Casino may also use related technologies, such as pixels, local storage or software development tools. These technologies can perform functions similar to cookies, including remembering settings, measuring website use and helping to protect services from misuse.
A cookie does not normally identify you by name on its own. However, information collected through cookies may be associated with an account, device or online activity where this is necessary for the relevant purpose and permitted by applicable requirements.
Types of Cookies
The cookies used on the Gala Casino website can generally be grouped according to their purpose. Some are placed directly by Gala Casino, while others may be provided by carefully selected service providers acting on its behalf or operating their own services.
- Essential cookies support core website functions, account access and security.
- Performance cookies provide information about how visitors use the website.
- Functional cookies remember choices and improve convenience.
- Marketing cookies may help deliver more relevant advertising or measure promotional activity.
The exact cookies in use may change as the website, technology and services develop. Where consent is required, non-essential cookies should not be activated until you have made an appropriate choice through the cookie controls provided.
Essential Cookies
Essential cookies are needed for the website to function properly. They may be used when you sign in, move between pages, open account features or access secure areas. Without them, certain services may not operate correctly or Gala Casino may be unable to remember important actions during a browsing session.
Examples of essential uses include:
- Maintaining a secure session while you use your account.
- Supporting registration, sign-in and account navigation.
- Remembering information needed to process a transaction or other requested service.
- Applying security controls and detecting unusual or potentially harmful activity.
- Helping to direct website traffic across technical systems in a stable manner.
- Recording cookie preferences so that the consent banner does not appear unnecessarily.
Essential cookies are not intended to create a profile of your interests. If you block them through your browser, some parts of the website may become unavailable, and Gala Casino may not be able to provide account or gaming functions as intended.
Performance Cookies
Performance cookies help Gala Casino understand how the website works in practice. They may collect information such as the pages visited, the time spent on a page, the links selected, the browser type and whether an error occurred. This information is generally analysed in an aggregated or pseudonymous form where appropriate.
These cookies help identify technical problems, assess page speed, understand navigation patterns and improve the layout and content of the website. They may also assist with testing changes so that Gala Casino can make informed decisions about usability and service quality.
Performance cookies are not necessary for basic browsing. If you do not accept them, you should still be able to use essential parts of the website, although Gala Casino will have less information about how visitors experience its services.
Functional Cookies
Functional cookies allow the website to remember choices you make. They can make repeat visits more convenient and may help tailor the presentation of features to your preferences without changing the underlying terms of your account.
Depending on the services available, functional cookies may remember settings such as language, region, display preferences or selected website options. They may also support features such as help tools, live chat or other interactive components when you choose to use them.
Declining functional cookies should not prevent access to essential services, but you may need to enter preferences again or some features may work in a more limited way. Functional cookies should not be confused with marketing cookies, as their primary purpose is to improve the operation and usability of the website rather than promote products.
Marketing Cookies
Marketing cookies may be used to understand how visitors respond to advertising and promotional content. They can help Gala Casino and its approved partners measure the effectiveness of campaigns, limit repeated advertisements and present information that is more relevant to a visitor's apparent interests.
These cookies may record information about visits to the Gala Casino website, advertisements viewed, pages selected and actions taken after interacting with a promotion. They may also help distinguish visitors and measure activity across different campaigns or services. Marketing cookies should only be used in accordance with applicable consent requirements and the choices made through the available cookie controls.
Gala Casino does not intend marketing cookies to encourage gambling that is unsuitable for an individual. Promotional communications and advertising remain subject to relevant account settings, eligibility checks and safer gambling measures. You can refuse marketing cookies without losing access to the core website or essential account services.
Managing Cookies
You can manage your cookie preferences through the cookie banner or preference tool displayed on the Gala Casino website, where available. You may be able to accept all cookies, reject non-essential cookies or select individual categories. Your choices may be stored in an essential preference cookie so they can be applied on subsequent visits.
You can also control cookies through your browser settings. Most browsers allow you to view stored cookies, remove existing cookies, block particular categories or prevent websites from placing cookies altogether. Browser instructions differ, so you should consult the help information for the browser and device you use.
Deleting all cookies may remove saved preferences and sign you out of websites. Blocking essential cookies may affect account access, security checks, gameplay functions or other requested services. If you use more than one browser or device, you may need to set your preferences separately on each one.
Some third-party services may provide their own controls for managing tracking technologies. Using those controls does not necessarily remove essential Gala Casino cookies, and a browser setting may be needed to prevent future storage. If you have questions about this policy or cookie choices, you can contact Gala Casino at support@gala-casino.online.
Third-Party Cookies
Some cookies may be placed by third parties that provide services used on or alongside the Gala Casino website. These providers may support security, website analytics, customer assistance, payment functionality, content delivery, advertising measurement or other technical operations.
Third-party cookies are controlled by the relevant provider and may be subject to that provider's own privacy information. Gala Casino takes reasonable steps to select service providers appropriate to the services they provide, but third-party organisations may process information under their own arrangements and may change the technologies they use.
Links to external websites, including social media or payment pages, may also involve technologies that are outside Gala Casino's direct control. You should review the privacy and cookie information of any external service before using it. The presence of a link or integrated feature does not mean that Gala Casino endorses every practice of the provider concerned.
Where required, Gala Casino will seek permission before using non-essential third-party cookies. Refusing these cookies may affect certain optional features but should not normally prevent you from accessing essential areas of the website.
Policy Updates
Gala Casino may update this Cookies Policy when its website, technologies, services or operational practices change. An updated version will be made available on the website, and the date or other notice provided with the policy may indicate when the change takes effect.
Changes may include the introduction of a new cookie category, the removal of a technology, a change in service provider or an adjustment to the way consent choices are recorded. Where a change materially affects your choices, Gala Casino may provide an updated cookie notice or request your preferences again.
You should review this policy from time to time to remain informed about how cookies are used. Your continued use of the website after an update will not, by itself, override any consent choice that the website is required to obtain.
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